For nearly 25 years Southwick Chiropractic has taken a progressive approach to natural healthcare with state of the art neurological, physical, and nutritional tools to provide patient care and quality of life. We are a vitalistic chiropractic office that emphasizes personal care through specific care plans to achieve the patient's healthcare goals and increase quality of life and longevity. We aim to be the best part of our patient's day.
We are seeking a highly organized and customer-focused candidate to manage and facilitate all the front desk duties to join our team. This position requires many more skills than a gtypical receptionist, interactive patient care, and management of care plans are a vital role for this position. The ideal candidate will be responsible for managing the day-to-day operations of our front desk, providing exceptional patient support,who has excellent organizational and administrative skills, and will ensure a smooth and efficient experience for all who enter our office.
We are committed to giving growth opportunities to our employees and encourage contributions and ideas to enhance the healthcare experience of our diverse patient base, as a team we listen to natural healthcare related pod casts, and join online learning communities to help us give the best care for our community.
QUALITIES
- You love to be around people.
- You have a positive and welcoming demeanor, with the ability to build strong relationships with patients and colleagues.
- You have a desire for growth and learning, in personal and professional life.
- You enjoy working in a fast-paced, dynamic environment.
Duties
- Maintaining patient care plans, schedules, and payments.
- Assist with administrative tasks, including preparing reports and coordinating with team members.
- Ensure compliance with all relevant laws and regulations, maintaining confidentiality and adhering to HIPAA standards.
- Develop and maintain relationships with patients, colleagues, and other stakeholders to ensure a positive and welcoming environment.
- Utilize computer literacy skills to maintain accurate and up-to-date patient records and scheduling systems.
- Oversee the front desk and reception area, ensuring that all operations are running smoothly and efficiently.
- Provide exceptional customer support, responding to inquiries, addressing concerns, and resolving issues promptly and professionally.
- Communicate with the doctor and other team members when there are changes to a patients care plan, as well as any updated patient needs during their care.
- Coordinate all communication with patients.
- Demonstrate organizational skills, prioritizing tasks and ensuring that deadlines are met.
- Perform general administrative duties such as filing, data entry, and record keeping
- Process patient payments and insurance claims
- Assist with event planning and coordination for special promotions or community outreach programsSkills
- Proficiency in Google Suite and other Microsoft Office applications, as well as and the ability to learn new systems and software.
Job Type: Full-time
Schedule:
- 10 hour shift
- 8 hour shift
Pay: $17.50 - $18.75 per hour
Expected hours: 37-38 hours per week
Benefits:
- 4 day work week
- Chiropractic Care for you and immediate family
- Employee Discount
- Paid time off
- Professional development assistance
- Retirement plan
- Employee discount
- Opportunities for advancement
- Wellness program
Please submit resume to southwickchiropractic@yahoo.com by Monday March 31, 2025.
